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Frequently Asked Questions

Candle Care and Styling
Terms and Policy
Check and replace the batteries with high-quality alkaline ones. Reset the candle by leaving the batteries out for 10 seconds. If issues persist, provide your order ID and shipping details to our team for further assistance.
You can contact us at support@simplycollected.com (mailto:support@simplycollected.com)
1. Turn the candle over and open the battery cover.
2. Insert two (2) C batteries into the battery compartment. Mind the +/- polarity.
3. To turn the candle on, slide the power lever on the bottom of the candle over to the
“MANUAL ON” position.
4. To set the timer, slide the power lever on the bottom of the candle over to the “4 HRS
TIMER” position. With this, the candle will stay ON for 4 hours. After the runtime
of 4 hours the candle will automatically turn o for 20 hours. After 20 hours o,
the candle will automatically turn on again for 4 hours.... this will repeat every day!
5. To reset the timer, slide the power lever to the entered “OFF” position and then slide
back to “4 HRS TIMER” when you’d like to start the 4 hours run time.
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